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Streamlined Disc Packaging

Less is more, a Zen practitioner might say. These words apply particularly well to the latest trends in software disc packaging, where the streamlined, low-impact, lightweight approach offers significant advantages over conventional packaging wisdom. Needless packaging and overdesigned packaging cost more for both manufacturing and shipping, and add unnecessary materials to the waste stream.

Cost-conscious, environmentally minded companies have discovered that many customers appreciate a minimalist approach to the materials bundled with a software product, training series, or computer game. Instead of an 800-page reference manual with hard-to-follow tutorials, many current applications feature context-sensitive help and wizards that guide users through typical program tasks. Instead of a pile of collateral materials tossed in the package-catalogs, flyers, and registration cards-the software application may contain a single link to complete the registration process and offer relevant product information. Other links can supply information about accessories and upgrades.

Streamlining the disc packaging for your software or training materials takes planning and forethought, as well as imagination. In many cases, you can eliminate the printed manuals that often accompany a product by well-designed, well-conceived digital equivalent. A fully indexed Adobe Acrobat user guide on disc can usually locate key information faster than a manual search. Robust help systems that anticipate user questions can save users time and frustration. Carefully targeted Web links that place crucial information within a single click can keep users apprised of product changes and updates. By paring down the materials that accompany a disc or disc set, the cost of manufacturing, inventory costs, shipping expenses, and packaging materials can be reduced to as little as 5 to 10 percent of conventional costs.

Once you've reduced the accompanying materials to effective digital equivalents, the question remains: What options are available for containing the disc itself or the disc set? Once again, for a wide range of applications, the low-impact approach can save money and make a statement about your concerns about resource use and handling.

The prevailing credo in packaging design over the last couple of decades has generally been a matter of conspicuous excess--capturing the consumers eye with color, shine, and dazzle. Little, if any, thought has been given to the ultimate destination of the materials involved in the packaging. Fancy four-color printed fiberboard with glossy overcoats is difficult to reprocess-it's rejected at most recycling centers. Many CD-ROM and DVD-ROM title producers are responding to signals from the international community, particularly in Europe, where every element of the manufacturing process is considered, from the extraction of the original resource to the final recycling or disposal of the end product. Frequently, this is mandated by government regulations. In the United States, where regulations are more lax, companies have the option to voluntarily choose a more proactive approach to product design and material recycling. The benefit to this can be increased respect from customers, reduced manufacturing and support costs, and an edge over competitors who persist in outmoded, inefficient approaches to product handling.

Microsoft, among others, has taken a prominent role in designing low-impact alternatives to conventional disc and product packaging. Their October 2000 release of Office 2001 for the Macintosh took to heart the latest green packaging trends. The new package consists of a rounded jewel case composed of 100% recycled materials (primarily, water bottles and Compact discs), measurinfg a mere 6-inches wide, 6-inches high, and 1.5-inches deep. The printed materials include an eight-page ReadMe card with start-up instructions, a licnese agreement, and a small insert with the product banner and details. Compare this to the previous release: Office 98 Macintosh Edition, shipped in a paperboard box (7.87" x 9.5" x 3.87") containing several hundred pages of user manuals, a disc in a polystyrene jewel case, and a host of other printed materials. By adopting new packaging methods, Microsoft's Office 2001 reduced the package weight by more than 90%.

The growing importance of the international marketplace also suggests that U.S. companies pay heed to some of the evolving packaging requirements of other countries, if they want to distribute their products in the broadest possible market. The Thompson Publishing Group (www.thompson.com) offers newsletters and references that can help navigate the perplexing sea of regulations, both domestic state and federal, as well as international. Directives issued by the European Union on packaging and packaging waste apply to U.S. manufacturers who want to distribute products to European Union members. Up-to-date details in these areas can be obtained from organizations that specialize in tracking changing guidelines in the packaging arena, such as SAIC (www.saic.com) and Environmental Packaging International (www.enviro-pac.com).

Republished by permission of Disc Makers.

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