Technical Communication: Art and Science

Those companies that invest the time and effort to develop and publish quality documentation for their products are often rewarded with widescale user acceptance, glowing product reviews, and increased sales for their efforts. Our seasoned team of experienced technical communicators can handle every aspect of producing first-rate documentation for hardware and software products, from initial planning through printing or electronic publishing. We particularly enjoy working on case studies for high-tech companies and firms specializing in renewable energy products.

Today, users have little tolerance for products that are difficult to use and these products rarely last long in the marketplace. Thorough and effective product documentation can distinguish your hardware or software in a highly competitive industry and ensure that the development costs spent to make a product easy to use aren't wasted when users can't quickly master the operation of the product. All parts of the product design and documentation should work together: program interface or physical controls, help system, quick start guides, training materials, technical references, and so on.

Lightspeed Publishing LLC excels in the design and development of technical documentation and training materials, particularly the latest generation of electronic publishing tools, such as Adobe Acrobat and online help systems. Executive Director Lee Purcell has 22 years of writing and help system design experience, including many projects which received awards from the Society for Technical Communication. Lightspeed Publishing maintains a wide-ranging network of top professionals for specialized content development, such as Flash animation, digital video production, JavaScript programming, and many other areas.

To discuss a technical communication project or case study development, send email to Lee Purcell.